There is a really simple solution — When the pandemic struck, businesses all over the world sought ways to work differently. Figuring out solutions to continue to offer some kind of service while we were all being advised to ‘stay home, save lives’. Customer support services across the board were hit especially hard, I think. Workplaces moved…

But look on the bright side — Ev Williams answered my call — I won’t lie, I thought I had hit the big time when I fell into this place called Medium. A platform that paid you if folk read what you wrote. A novel concept? Maybe not for you, but for me it was. I had mainly written blogs. Typing stories into…

Who the hell is behind Ichi dot pro and does Medium even care? — Today I discovered (thanks to a lot of questions being asked on social media ; Caren White Kristi Keller to name but two) there is a whole new medium out there on which our stories reside. And it’s giving me the itch! You see it’s not just a site with…

Flout the rules of grammar then be prepared to sit on the naughty step — I like to think I have a reasonable sense of humor. Is it a GSOH? I don’t know. But I do laugh at funny things. I even laugh at really serious things sometimes. Not intentionally, I just get the giggles. But some days someone comes along who thinks they are…

Pay more attention to your tags and you may just bag a ‘top writer’ badge and more — Okay, let’s just start by heading off the naysayers. ‘Top writer counts for nothing’ Yeh, yeh, yeh, yeh. We hear you. But here, we are giving those badges a little more respect. Because there is a much bigger world awaiting our writers’ achievements. So move along if you just can’t…

My therapist helped me to see it as a metaphor — I wake up sweating can’t use toilets full of poop bad school memories* or she says ‘can’t lose your shit for everyone else's shit’ When Martin Rushton started his Never-Ending Poem he opened the door to many things. Connection. Finding new writers. …

Why some days I am proud of you and other days I cry into my bowl of cornflakes — It’s not easy being an editor. It’s even harder when you are a non-confrontational people pleaser. Pointing out someone's errors has never been my strong point. But last week I was left partly in charge of the ship while captain Susan Brearley took a well-deserved break. I decided to embrace…

Why you should choose your face mask wisely if you want to maintain credibility — Let’s face it (no pun intended), most of us care what we look like in our face covering. Do I look okay in this? Are we Sparkly Silvia or Duress Deborah? Embracing Emma or Forced Freda. I get it. Even I am still working on it. In my studio, stripping…

Let’s talk mammals and their love of our damned fine vegetable garden — Let me begin by saying ‘deer’ is totally intentional. This is not a letter. If you were expecting one then I am sorry, not sorry, to disappoint you. We grow food for our table. Tenderly we plant and care. …